As one of America’s leading experts in leadership and management in the healthcare environment, Tim has spoken more than 500 times in the last five years to audiences worldwide, showing healthcare organizations how to improve communication, develop leadership, embrace change and improve customer service.

Declining reimbursements, increasing regulation, EMR and implementing meaningful use are just a few of the day-to-day challenges for administrators running healthcare organizations today. Yet one aspect of the job trumps them all: people. Leaders and managers at the senior level are responsible for far different populations in their organizations than just a few years ago. New perspectives, skills sets, and mind sets are now required.

High Impact Keynote Speeches and Management Training Seminars

• Moving From Promise to Performance… Developing the asset of leadership at every level of an organization
• Thriving on Change… Implementing best practices for better practices
• Bedside Matters^©… THE communication of care for better outcomes
• Forget about Value and Start Having Impact… the real secret behind excellent customer service.