This is a two hour session that will give practice administrators and managers powerful tools to help them get better results. Since most practice managers do not have formal management training, this session is critical to build a manger/leader skill set immediately. The reviews of this session have been overwhelming enthusiastic. Some topics covered include:

• What every administrator can learn in order to handle the demands of their position, be more effective, and less stressed The single activity administrators can implement that can make the entire office staff energized and committed to outstanding patient care.
• How to attain and maintain high performance from each employee.
• How to use powerful communication skills when dealing with patients and family members for better outcomes
• How to introduce and manage change in your practice
• How better relations with patients can lead to prompt payment and improved financial health for the practice